Artificial Intelligence

  Intelligent Customer Analytics with Google ADK Revolutionizing Customer Service Through Automated Sentiment Analysis and Personalization Youtube Video Link github : https://github.com/samalwa/google-adk-hackathon-cep/tree/main June 7, 2025 8 min read AI, Cloud Computing, Customer Analytics Customer service teams generate massive amounts of interaction data daily, yet most organizations struggle to extract meaningful insights from these conversations. This article demonstrates a practical implementation of an AI-powered analytics pipeline that automatically processes customer transcripts, performs sentiment analysis, and generates personalized responses - all while maintaining data accuracy through intelligent validation systems. 🎯 The Business Problem Customer service departments face a fundamental scaling challenge: how do you analyze thousands of daily interactions while maintaining quality insights? Traditional manual review processes create bottlenecks, delay response t...

Revolutionize Your  Customer Engagement Personalized Emails on Autopilot with Google Agent ADK Youtube:     https://youtu.be/zUPtrTP5Ils GitHub : https://github.com/samalwa/google-adk-hackathon-cep/tree/main Introduction to Automated Personalization ChatBot In the competitive digital landscape, meeting customer expectations for  hyper-personalized experiences  is paramount. Swift, relevant interactions are crucial for businesses aiming to excel. But how can you scale such personalized communication without overwhelming your team with manual work? The  Google Agent ADK (Agent Development Kit)  provides the foundation for this. It enables developers to construct advanced, AI-powered applications capable of comprehending, analyzing, and executing actions within intricate contexts. We've harnessed its capabilities to forge a transformative solution: an  intelligent, multi-agent framework that autonomously generates and dispatches personalized marketi...